Product Design

Pharmacatalyst - A supperApp

An AI-assisted platform that helps pharma teams create campaigns, generate promotional assets, and prepare MLR-ready content with less rework and clearer version control.

My Role :

0-1 Product Designer

Industry :

Pharma / Healthcare (B2B)

Year(s) :

2023-2024

Project Duration :

10 weeks

Tools :

Figma, Miro, JIRA and hotjar

Project Overview

PharmaCatalyst is a next-generation “super app” designed to streamline and centralize the creation of promotional content in the highly regulated pharmaceutical industry. From concept to final delivery, PharmaCatalyst consolidates every step, ideation, content generation, review, and compliance checks, into a single, user-friendly hub. By leveraging AI-powered modules, teams can produce engaging banners, videos, and written assets tailored to meet stringent regulatory requirements while accelerating overall time-to-market.

Problem

How might we use AI to accelerate pharmaceutical campaign creation from brief to promotional assets while ensuring content stays MLR-ready, traceable, and free of version-control errors?

Problem

How might we use AI to accelerate pharmaceutical campaign creation from brief to promotional assets while ensuring content stays MLR-ready, traceable, and free of version-control errors?

Problem

How might we use AI to accelerate pharmaceutical campaign creation from brief to promotional assets while ensuring content stays MLR-ready, traceable, and free of version-control errors?

Goal

Create an AI-first, centralized platform that turns pharma campaign briefs into compliant, MLR-ready promotional assets with built-in version control so teams can reduce bottlenecks and launch engaging campaigns faster.

Goal

Create an AI-first, centralized platform that turns pharma campaign briefs into compliant, MLR-ready promotional assets with built-in version control so teams can reduce bottlenecks and launch engaging campaigns faster.

Goal

Create an AI-first, centralized platform that turns pharma campaign briefs into compliant, MLR-ready promotional assets with built-in version control so teams can reduce bottlenecks and launch engaging campaigns faster.

My Responsibilities

  1. End-to-end workflow for Campaigns → Projects → AI Content → MLR Readiness

  2. IA + navigation (Home, Projects, Conversation, Workflow, Configuration, Library)

  3. Wireframes → high-fidelity UI for the main dashboard + key modules

My Responsibilities

  1. End-to-end workflow for Campaigns → Projects → AI Content → MLR Readiness

  2. IA + navigation (Home, Projects, Conversation, Workflow, Configuration, Library)

  3. Wireframes → high-fidelity UI for the main dashboard + key modules

My Responsibilities

  1. End-to-end workflow for Campaigns → Projects → AI Content → MLR Readiness

  2. IA + navigation (Home, Projects, Conversation, Workflow, Configuration, Library)

  3. Wireframes → high-fidelity UI for the main dashboard + key modules

Research
Process

Stakeholder Interviews & Workshops

Marketing & Brand: Needed faster campaign turnarounds, consistent messaging, and clear ownership across teams. Creative & Content: Wanted clearer briefs, fewer revisions, and a reliable “latest version” of assets. Medical/Legal/Regulatory (MLR): Asked for claim traceability, required metadata, and consistent review structure to reduce back-and-forth. Shared takeaway: Speed matters, but only if outputs are review-ready and version-safe.

Observational & Contextual Inquiry

Workflow shadowing: Mapped the real “brief → draft → review → rework → approve” loop and where time is lost (tool switching, missing context, unclear feedback). Artifact review: Studied briefs, submission forms, and review checklists to understand what “MLR-ready” actually requires. Bottleneck analysis: Identified the biggest delays: unclear briefs, scattered comments, and late-stage compliance fixes.

Competitor & Market Analysis

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Iterative Design & Refinement

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Stakeholder Interviews & Workshops

Marketing & Brand: Needed faster campaign turnarounds, consistent messaging, and clear ownership across teams. Creative & Content: Wanted clearer briefs, fewer revisions, and a reliable “latest version” of assets. Medical/Legal/Regulatory (MLR): Asked for claim traceability, required metadata, and consistent review structure to reduce back-and-forth. Shared takeaway: Speed matters, but only if outputs are review-ready and version-safe.

Observational & Contextual Inquiry

Workflow shadowing: Mapped the real “brief → draft → review → rework → approve” loop and where time is lost (tool switching, missing context, unclear feedback). Artifact review: Studied briefs, submission forms, and review checklists to understand what “MLR-ready” actually requires. Bottleneck analysis: Identified the biggest delays: unclear briefs, scattered comments, and late-stage compliance fixes.

Competitor & Market Analysis

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Iterative Design & Refinement

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Stakeholder Interviews & Workshops

Marketing & Brand: Needed faster campaign turnarounds, consistent messaging, and clear ownership across teams. Creative & Content: Wanted clearer briefs, fewer revisions, and a reliable “latest version” of assets. Medical/Legal/Regulatory (MLR): Asked for claim traceability, required metadata, and consistent review structure to reduce back-and-forth. Shared takeaway: Speed matters, but only if outputs are review-ready and version-safe.

Observational & Contextual Inquiry

Workflow shadowing: Mapped the real “brief → draft → review → rework → approve” loop and where time is lost (tool switching, missing context, unclear feedback). Artifact review: Studied briefs, submission forms, and review checklists to understand what “MLR-ready” actually requires. Bottleneck analysis: Identified the biggest delays: unclear briefs, scattered comments, and late-stage compliance fixes.

Competitor & Market Analysis

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Iterative Design & Refinement

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

user research

Users

  1. Marketing / Brand teams: want speed, asset generation, campaign visibility

  2. Content creators: want clear briefs + reusable components

  3. MLR reviewers: want structured inputs, reduced ambiguity, and traceability

  4. Admins/Ops: want governance, permissions, and workflow consistency

Users

  1. Marketing / Brand teams: want speed, asset generation, campaign visibility

  2. Content creators: want clear briefs + reusable components

  3. MLR reviewers: want structured inputs, reduced ambiguity, and traceability

  4. Admins/Ops: want governance, permissions, and workflow consistency

Users

  1. Marketing / Brand teams: want speed, asset generation, campaign visibility

  2. Content creators: want clear briefs + reusable components

  3. MLR reviewers: want structured inputs, reduced ambiguity, and traceability

  4. Admins/Ops: want governance, permissions, and workflow consistency

Pain Points

  1. Campaign creation takes too long due to tool-switching and unclear ownership

  2. Content feedback is scattered → rework loops

  3. AI tools exist, but outputs aren’t structured for MLR-ready use

  4. Teams need clarity: what’s in progress, what’s approved, what needs edits

Pain Points

  1. Campaign creation takes too long due to tool-switching and unclear ownership

  2. Content feedback is scattered → rework loops

  3. AI tools exist, but outputs aren’t structured for MLR-ready use

  4. Teams need clarity: what’s in progress, what’s approved, what needs edits

Pain Points

  1. Campaign creation takes too long due to tool-switching and unclear ownership

  2. Content feedback is scattered → rework loops

  3. AI tools exist, but outputs aren’t structured for MLR-ready use

  4. Teams need clarity: what’s in progress, what’s approved, what needs edits

Persona

Design Thinking session + user requirement gathering

Design

Wireframe

We identifieUnified Campaign & Project Creation


Users can establish a campaign or project as a central hub for all related assets, tasks, and outputs.

  1. AI-Driven Content Generation (from brief + metadata)
    Users provide a summary and metadata (such as drug, audience, channel, objective, claims constraints). The system then produces:

  • Drafts of promotional copy

  • Image concepts and creative variants

  • Reusable content blocks

  1. Creative Generation Designed for Promotion
    AI-generated visuals are created to be directly integrated into campaign materials like social media, emails, web banners, and more.

  2. MLR Readiness Support
    Rather than addressing compliance at the end, the system structures content early on, enabling teams to:

  • Minimize back-and-forth revisions

  • Expedite review-ready package preparation

  • Maintain consistency of artifacts across iterations

  1. Asset & Knowledge Reuse
    A library combined with a replicator/transcreation tool helps reduce repetitive work and supports scaling across campaigns.

Final Version

Outcome

With PharmaCatalyst, pharmaceutical marketing teams can confidently ideate, create, review, and distribute promotional assets in a fraction of the time once required. By merging AI-powered innovation, regulatory intelligence, and collaborative workflows, this super app redefines how drug promotions are developed, enabling faster launches, improved compliance, and a strategically consistent brand experience worldwide.

Product Design

Pharmacatalyst - A supperApp

An AI-assisted platform that helps pharma teams create campaigns, generate promotional assets, and prepare MLR-ready content with less rework and clearer version control.

My Role :

0-1 Product Designer

Industry :

Pharma / Healthcare (B2B)

Year(s) :

2023-2024

Project Duration :

10 weeks

Tools :

Figma, Miro, JIRA and hotjar

Project Overview

PharmaCatalyst is a next-generation “super app” designed to streamline and centralize the creation of promotional content in the highly regulated pharmaceutical industry. From concept to final delivery, PharmaCatalyst consolidates every step, ideation, content generation, review, and compliance checks, into a single, user-friendly hub. By leveraging AI-powered modules, teams can produce engaging banners, videos, and written assets tailored to meet stringent regulatory requirements while accelerating overall time-to-market.

Problem

How might we use AI to accelerate pharmaceutical campaign creation from brief to promotional assets while ensuring content stays MLR-ready, traceable, and free of version-control errors?

Problem

How might we use AI to accelerate pharmaceutical campaign creation from brief to promotional assets while ensuring content stays MLR-ready, traceable, and free of version-control errors?

Problem

How might we use AI to accelerate pharmaceutical campaign creation from brief to promotional assets while ensuring content stays MLR-ready, traceable, and free of version-control errors?

Goal

Create an AI-first, centralized platform that turns pharma campaign briefs into compliant, MLR-ready promotional assets with built-in version control so teams can reduce bottlenecks and launch engaging campaigns faster.

Goal

Create an AI-first, centralized platform that turns pharma campaign briefs into compliant, MLR-ready promotional assets with built-in version control so teams can reduce bottlenecks and launch engaging campaigns faster.

Goal

Create an AI-first, centralized platform that turns pharma campaign briefs into compliant, MLR-ready promotional assets with built-in version control so teams can reduce bottlenecks and launch engaging campaigns faster.

My Responsibilities

  1. End-to-end workflow for Campaigns → Projects → AI Content → MLR Readiness

  2. IA + navigation (Home, Projects, Conversation, Workflow, Configuration, Library)

  3. Wireframes → high-fidelity UI for the main dashboard + key modules

My Responsibilities

  1. End-to-end workflow for Campaigns → Projects → AI Content → MLR Readiness

  2. IA + navigation (Home, Projects, Conversation, Workflow, Configuration, Library)

  3. Wireframes → high-fidelity UI for the main dashboard + key modules

My Responsibilities

  1. End-to-end workflow for Campaigns → Projects → AI Content → MLR Readiness

  2. IA + navigation (Home, Projects, Conversation, Workflow, Configuration, Library)

  3. Wireframes → high-fidelity UI for the main dashboard + key modules

Research
Process

Stakeholder Interviews & Workshops

Marketing & Brand: Needed faster campaign turnarounds, consistent messaging, and clear ownership across teams. Creative & Content: Wanted clearer briefs, fewer revisions, and a reliable “latest version” of assets. Medical/Legal/Regulatory (MLR): Asked for claim traceability, required metadata, and consistent review structure to reduce back-and-forth. Shared takeaway: Speed matters, but only if outputs are review-ready and version-safe.

Observational & Contextual Inquiry

Workflow shadowing: Mapped the real “brief → draft → review → rework → approve” loop and where time is lost (tool switching, missing context, unclear feedback). Artifact review: Studied briefs, submission forms, and review checklists to understand what “MLR-ready” actually requires. Bottleneck analysis: Identified the biggest delays: unclear briefs, scattered comments, and late-stage compliance fixes.

Competitor & Market Analysis

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Iterative Design & Refinement

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Stakeholder Interviews & Workshops

Marketing & Brand: Needed faster campaign turnarounds, consistent messaging, and clear ownership across teams. Creative & Content: Wanted clearer briefs, fewer revisions, and a reliable “latest version” of assets. Medical/Legal/Regulatory (MLR): Asked for claim traceability, required metadata, and consistent review structure to reduce back-and-forth. Shared takeaway: Speed matters, but only if outputs are review-ready and version-safe.

Observational & Contextual Inquiry

Workflow shadowing: Mapped the real “brief → draft → review → rework → approve” loop and where time is lost (tool switching, missing context, unclear feedback). Artifact review: Studied briefs, submission forms, and review checklists to understand what “MLR-ready” actually requires. Bottleneck analysis: Identified the biggest delays: unclear briefs, scattered comments, and late-stage compliance fixes.

Competitor & Market Analysis

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Iterative Design & Refinement

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Stakeholder Interviews & Workshops

Marketing & Brand: Needed faster campaign turnarounds, consistent messaging, and clear ownership across teams. Creative & Content: Wanted clearer briefs, fewer revisions, and a reliable “latest version” of assets. Medical/Legal/Regulatory (MLR): Asked for claim traceability, required metadata, and consistent review structure to reduce back-and-forth. Shared takeaway: Speed matters, but only if outputs are review-ready and version-safe.

Observational & Contextual Inquiry

Workflow shadowing: Mapped the real “brief → draft → review → rework → approve” loop and where time is lost (tool switching, missing context, unclear feedback). Artifact review: Studied briefs, submission forms, and review checklists to understand what “MLR-ready” actually requires. Bottleneck analysis: Identified the biggest delays: unclear briefs, scattered comments, and late-stage compliance fixes.

Competitor & Market Analysis

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Iterative Design & Refinement

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

user research

Users

  1. Marketing / Brand teams: want speed, asset generation, campaign visibility

  2. Content creators: want clear briefs + reusable components

  3. MLR reviewers: want structured inputs, reduced ambiguity, and traceability

  4. Admins/Ops: want governance, permissions, and workflow consistency

Users

  1. Marketing / Brand teams: want speed, asset generation, campaign visibility

  2. Content creators: want clear briefs + reusable components

  3. MLR reviewers: want structured inputs, reduced ambiguity, and traceability

  4. Admins/Ops: want governance, permissions, and workflow consistency

Users

  1. Marketing / Brand teams: want speed, asset generation, campaign visibility

  2. Content creators: want clear briefs + reusable components

  3. MLR reviewers: want structured inputs, reduced ambiguity, and traceability

  4. Admins/Ops: want governance, permissions, and workflow consistency

Pain Points

  1. Campaign creation takes too long due to tool-switching and unclear ownership

  2. Content feedback is scattered → rework loops

  3. AI tools exist, but outputs aren’t structured for MLR-ready use

  4. Teams need clarity: what’s in progress, what’s approved, what needs edits

Pain Points

  1. Campaign creation takes too long due to tool-switching and unclear ownership

  2. Content feedback is scattered → rework loops

  3. AI tools exist, but outputs aren’t structured for MLR-ready use

  4. Teams need clarity: what’s in progress, what’s approved, what needs edits

Pain Points

  1. Campaign creation takes too long due to tool-switching and unclear ownership

  2. Content feedback is scattered → rework loops

  3. AI tools exist, but outputs aren’t structured for MLR-ready use

  4. Teams need clarity: what’s in progress, what’s approved, what needs edits

Persona

Design Thinking session + user requirement gathering

Design

Wireframe

We identifieUnified Campaign & Project Creation


Users can establish a campaign or project as a central hub for all related assets, tasks, and outputs.

  1. AI-Driven Content Generation (from brief + metadata)
    Users provide a summary and metadata (such as drug, audience, channel, objective, claims constraints). The system then produces:

  • Drafts of promotional copy

  • Image concepts and creative variants

  • Reusable content blocks

  1. Creative Generation Designed for Promotion
    AI-generated visuals are created to be directly integrated into campaign materials like social media, emails, web banners, and more.

  2. MLR Readiness Support
    Rather than addressing compliance at the end, the system structures content early on, enabling teams to:

  • Minimize back-and-forth revisions

  • Expedite review-ready package preparation

  • Maintain consistency of artifacts across iterations

  1. Asset & Knowledge Reuse
    A library combined with a replicator/transcreation tool helps reduce repetitive work and supports scaling across campaigns.

Final Version

Outcome

With PharmaCatalyst, pharmaceutical marketing teams can confidently ideate, create, review, and distribute promotional assets in a fraction of the time once required. By merging AI-powered innovation, regulatory intelligence, and collaborative workflows, this super app redefines how drug promotions are developed, enabling faster launches, improved compliance, and a strategically consistent brand experience worldwide.

Product Design

Pharmacatalyst - A supperApp

An AI-assisted platform that helps pharma teams create campaigns, generate promotional assets, and prepare MLR-ready content with less rework and clearer version control.

My Role :

0-1 Product Designer

Industry :

Pharma / Healthcare (B2B)

Year(s) :

2023-2024

Project Duration :

10 weeks

Tools :

Figma, Miro, JIRA and hotjar

Project Overview

PharmaCatalyst is a next-generation “super app” designed to streamline and centralize the creation of promotional content in the highly regulated pharmaceutical industry. From concept to final delivery, PharmaCatalyst consolidates every step, ideation, content generation, review, and compliance checks, into a single, user-friendly hub. By leveraging AI-powered modules, teams can produce engaging banners, videos, and written assets tailored to meet stringent regulatory requirements while accelerating overall time-to-market.

Problem

How might we use AI to accelerate pharmaceutical campaign creation from brief to promotional assets while ensuring content stays MLR-ready, traceable, and free of version-control errors?

Problem

How might we use AI to accelerate pharmaceutical campaign creation from brief to promotional assets while ensuring content stays MLR-ready, traceable, and free of version-control errors?

Problem

How might we use AI to accelerate pharmaceutical campaign creation from brief to promotional assets while ensuring content stays MLR-ready, traceable, and free of version-control errors?

Goal

Create an AI-first, centralized platform that turns pharma campaign briefs into compliant, MLR-ready promotional assets with built-in version control so teams can reduce bottlenecks and launch engaging campaigns faster.

Goal

Create an AI-first, centralized platform that turns pharma campaign briefs into compliant, MLR-ready promotional assets with built-in version control so teams can reduce bottlenecks and launch engaging campaigns faster.

Goal

Create an AI-first, centralized platform that turns pharma campaign briefs into compliant, MLR-ready promotional assets with built-in version control so teams can reduce bottlenecks and launch engaging campaigns faster.

My Responsibilities

  1. End-to-end workflow for Campaigns → Projects → AI Content → MLR Readiness

  2. IA + navigation (Home, Projects, Conversation, Workflow, Configuration, Library)

  3. Wireframes → high-fidelity UI for the main dashboard + key modules

My Responsibilities

  1. End-to-end workflow for Campaigns → Projects → AI Content → MLR Readiness

  2. IA + navigation (Home, Projects, Conversation, Workflow, Configuration, Library)

  3. Wireframes → high-fidelity UI for the main dashboard + key modules

My Responsibilities

  1. End-to-end workflow for Campaigns → Projects → AI Content → MLR Readiness

  2. IA + navigation (Home, Projects, Conversation, Workflow, Configuration, Library)

  3. Wireframes → high-fidelity UI for the main dashboard + key modules

Research
Process

Stakeholder Interviews & Workshops

Marketing & Brand: Needed faster campaign turnarounds, consistent messaging, and clear ownership across teams. Creative & Content: Wanted clearer briefs, fewer revisions, and a reliable “latest version” of assets. Medical/Legal/Regulatory (MLR): Asked for claim traceability, required metadata, and consistent review structure to reduce back-and-forth. Shared takeaway: Speed matters, but only if outputs are review-ready and version-safe.

Observational & Contextual Inquiry

Workflow shadowing: Mapped the real “brief → draft → review → rework → approve” loop and where time is lost (tool switching, missing context, unclear feedback). Artifact review: Studied briefs, submission forms, and review checklists to understand what “MLR-ready” actually requires. Bottleneck analysis: Identified the biggest delays: unclear briefs, scattered comments, and late-stage compliance fixes.

Competitor & Market Analysis

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Iterative Design & Refinement

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Stakeholder Interviews & Workshops

Marketing & Brand: Needed faster campaign turnarounds, consistent messaging, and clear ownership across teams. Creative & Content: Wanted clearer briefs, fewer revisions, and a reliable “latest version” of assets. Medical/Legal/Regulatory (MLR): Asked for claim traceability, required metadata, and consistent review structure to reduce back-and-forth. Shared takeaway: Speed matters, but only if outputs are review-ready and version-safe.

Observational & Contextual Inquiry

Workflow shadowing: Mapped the real “brief → draft → review → rework → approve” loop and where time is lost (tool switching, missing context, unclear feedback). Artifact review: Studied briefs, submission forms, and review checklists to understand what “MLR-ready” actually requires. Bottleneck analysis: Identified the biggest delays: unclear briefs, scattered comments, and late-stage compliance fixes.

Competitor & Market Analysis

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Iterative Design & Refinement

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Stakeholder Interviews & Workshops

Marketing & Brand: Needed faster campaign turnarounds, consistent messaging, and clear ownership across teams. Creative & Content: Wanted clearer briefs, fewer revisions, and a reliable “latest version” of assets. Medical/Legal/Regulatory (MLR): Asked for claim traceability, required metadata, and consistent review structure to reduce back-and-forth. Shared takeaway: Speed matters, but only if outputs are review-ready and version-safe.

Observational & Contextual Inquiry

Workflow shadowing: Mapped the real “brief → draft → review → rework → approve” loop and where time is lost (tool switching, missing context, unclear feedback). Artifact review: Studied briefs, submission forms, and review checklists to understand what “MLR-ready” actually requires. Bottleneck analysis: Identified the biggest delays: unclear briefs, scattered comments, and late-stage compliance fixes.

Competitor & Market Analysis

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

Iterative Design & Refinement

Landscape scan: Reviewed tools for AI content generation, asset management, approvals, and compliance—but found they solve only parts of the workflow. Gap identified: No single solution connected AI creation + structured metadata + review readiness + version history end-to-end. Benchmarking: Noted best practices (templates, modular content, audit trails) and weaknesses (generic AI outputs, weak compliance structure).

user research

Users

  1. Marketing / Brand teams: want speed, asset generation, campaign visibility

  2. Content creators: want clear briefs + reusable components

  3. MLR reviewers: want structured inputs, reduced ambiguity, and traceability

  4. Admins/Ops: want governance, permissions, and workflow consistency

Users

  1. Marketing / Brand teams: want speed, asset generation, campaign visibility

  2. Content creators: want clear briefs + reusable components

  3. MLR reviewers: want structured inputs, reduced ambiguity, and traceability

  4. Admins/Ops: want governance, permissions, and workflow consistency

Users

  1. Marketing / Brand teams: want speed, asset generation, campaign visibility

  2. Content creators: want clear briefs + reusable components

  3. MLR reviewers: want structured inputs, reduced ambiguity, and traceability

  4. Admins/Ops: want governance, permissions, and workflow consistency

Pain Points

  1. Campaign creation takes too long due to tool-switching and unclear ownership

  2. Content feedback is scattered → rework loops

  3. AI tools exist, but outputs aren’t structured for MLR-ready use

  4. Teams need clarity: what’s in progress, what’s approved, what needs edits

Pain Points

  1. Campaign creation takes too long due to tool-switching and unclear ownership

  2. Content feedback is scattered → rework loops

  3. AI tools exist, but outputs aren’t structured for MLR-ready use

  4. Teams need clarity: what’s in progress, what’s approved, what needs edits

Pain Points

  1. Campaign creation takes too long due to tool-switching and unclear ownership

  2. Content feedback is scattered → rework loops

  3. AI tools exist, but outputs aren’t structured for MLR-ready use

  4. Teams need clarity: what’s in progress, what’s approved, what needs edits

Persona

Design Thinking session + user requirement gathering

Design

Wireframe

We identifieUnified Campaign & Project Creation


Users can establish a campaign or project as a central hub for all related assets, tasks, and outputs.

  1. AI-Driven Content Generation (from brief + metadata)
    Users provide a summary and metadata (such as drug, audience, channel, objective, claims constraints). The system then produces:

  • Drafts of promotional copy

  • Image concepts and creative variants

  • Reusable content blocks

  1. Creative Generation Designed for Promotion
    AI-generated visuals are created to be directly integrated into campaign materials like social media, emails, web banners, and more.

  2. MLR Readiness Support
    Rather than addressing compliance at the end, the system structures content early on, enabling teams to:

  • Minimize back-and-forth revisions

  • Expedite review-ready package preparation

  • Maintain consistency of artifacts across iterations

  1. Asset & Knowledge Reuse
    A library combined with a replicator/transcreation tool helps reduce repetitive work and supports scaling across campaigns.

Final Version

Outcome

With PharmaCatalyst, pharmaceutical marketing teams can confidently ideate, create, review, and distribute promotional assets in a fraction of the time once required. By merging AI-powered innovation, regulatory intelligence, and collaborative workflows, this super app redefines how drug promotions are developed, enabling faster launches, improved compliance, and a strategically consistent brand experience worldwide.